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Heat pump installation in the North East

Lower-carbon heating that makes sense for your home. Air source heat pump installation across the North East, with guidance on the grants available.

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ATKINSONS engineer installing a heat pump system in the North East
Heat pumps in the North East

Heating, the lower-carbon way.

Heat pumps are a genuine alternative to a gas boiler for the right property, running on electricity and moving heat rather than burning fuel. They suit a well-insulated home best, and we'll give you an honest assessment of whether yours is a good candidate before you commit to anything.

We design and install air source heat pump systems across the North East, sizing them properly, fitting the right emitters and controls, and commissioning the system so it actually performs.

There's government funding available toward the cost through the Boiler Upgrade Scheme, and we'll explain what you may be eligible for as part of the quote.

  • Honest suitability assessment first
  • Properly sized and designed systems
  • Guidance on Boiler Upgrade Scheme grants
  • Full installation and commissioning
What's included

What's involved.

Why ATKINSONS

Local. Accountable. Every trade in-house.

01

No subbies

The people on your job work for ATKINSONS. One firm accountable for the lot.

02

One manager

A named Contracts Manager from first visit to final certificate.

03

24/7 phones

Real people answer, day or night. Engineers dispatched, not job numbers logged.

04

Fixed prices

In writing, in plain English. No surprises in the small print.

How we work

Six steps. No surprises.

Step 01

Enquiry logged

Tell us the work, the property, your timescale and budget through our quick form, and upload any plans or photos. Everything in one place from the start.

Step 02

Initial review

We review what you've sent and decide the best next step, whether that's pricing straight away or sorting drawings, planning or building control first.

Step 03

Site visit

Where it's needed, we come and look properly: access, structure, levels and anything affecting the cost. Your chance to ask questions before we quote.

Step 04

Detailed quote

A clear, transparent quote setting out what's included, assumed and excluded, with a payment structure. Confidence in what you're accepting, not a one-line price.

Step 05

Planned properly

Once you're happy, we sort dates, materials, access and building control before anyone lifts a tool, so the job runs smoothly on site.

Step 06

Work begins

Our team arrives clear on the agreed scope, keeps the site tidy, communicates as we go and respects your home throughout.

Questions we get asked

Heat pumps. Straight answers.

Is my home suitable for a heat pump?

Heat pumps work best in reasonably well-insulated homes. We assess your property honestly first and tell you straight whether it's a good fit or whether a different option makes more sense.

How much does a heat pump cost in the North East?

It depends on the property and system, and government grants can reduce the cost significantly. We give a fixed quote after a survey and explain any funding you may be eligible for.

Are there grants for heat pumps?

Yes. The government's Boiler Upgrade Scheme offers a grant toward the cost of an air source heat pump in England. We'll explain the current position and eligibility when we quote.

Will a heat pump keep my home as warm as a boiler?

A properly designed and sized system will, but the design matters enormously, which is why we assess and size carefully rather than fitting a one-size-fits-all unit.

Are your engineers qualified to install heat pumps?

Heat pump installation is specialist work and we'll confirm the relevant qualifications and certification when you enquire, including what's needed to access grant funding.

Do you remove my old boiler?

Yes, where the heat pump replaces it, we handle removal and the changeover as part of the job.

Get a quote

Curious about a heat pump? Let’s assess your home.

Fill this in and one of the team rings you back, usually within one working day. Prefer to talk now? Call 0191 369 2405, manned 24/7.

✓ FREE SITE VISIT ✓ FIXED WRITTEN QUOTE ✓ NO OBLIGATION

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Got a job?

Tell us. We'll come and look.

Whatever the brief, the route in is the same: ring us, we'll visit, we'll come back with a fixed price in plain English. Free site visits across Durham, Sunderland and Newcastle.

Phones manned now 0191 369 2405

Or email enquiries@atkinsonsgroup.co.uk

No call-out charge for quotes. Fixed prices, in writing.