Home / Heat Pump Installation North East
Lower-carbon heating that makes sense for your home. Air source heat pump installation across the North East, with guidance on the grants available.

Heat pumps are a genuine alternative to a gas boiler for the right property, running on electricity and moving heat rather than burning fuel. They suit a well-insulated home best, and we'll give you an honest assessment of whether yours is a good candidate before you commit to anything.
We design and install air source heat pump systems across the North East, sizing them properly, fitting the right emitters and controls, and commissioning the system so it actually performs.
There's government funding available toward the cost through the Boiler Upgrade Scheme, and we'll explain what you may be eligible for as part of the quote.
The people on your job work for ATKINSONS. One firm accountable for the lot.
A named Contracts Manager from first visit to final certificate.
Real people answer, day or night. Engineers dispatched, not job numbers logged.
In writing, in plain English. No surprises in the small print.
Tell us the work, the property, your timescale and budget through our quick form, and upload any plans or photos. Everything in one place from the start.
We review what you've sent and decide the best next step, whether that's pricing straight away or sorting drawings, planning or building control first.
Where it's needed, we come and look properly: access, structure, levels and anything affecting the cost. Your chance to ask questions before we quote.
A clear, transparent quote setting out what's included, assumed and excluded, with a payment structure. Confidence in what you're accepting, not a one-line price.
Once you're happy, we sort dates, materials, access and building control before anyone lifts a tool, so the job runs smoothly on site.
Our team arrives clear on the agreed scope, keeps the site tidy, communicates as we go and respects your home throughout.
Heat pumps work best in reasonably well-insulated homes. We assess your property honestly first and tell you straight whether it's a good fit or whether a different option makes more sense.
It depends on the property and system, and government grants can reduce the cost significantly. We give a fixed quote after a survey and explain any funding you may be eligible for.
Yes. The government's Boiler Upgrade Scheme offers a grant toward the cost of an air source heat pump in England. We'll explain the current position and eligibility when we quote.
A properly designed and sized system will, but the design matters enormously, which is why we assess and size carefully rather than fitting a one-size-fits-all unit.
Heat pump installation is specialist work and we'll confirm the relevant qualifications and certification when you enquire, including what's needed to access grant funding.
Yes, where the heat pump replaces it, we handle removal and the changeover as part of the job.
Fill this in and one of the team rings you back, usually within one working day. Prefer to talk now? Call 0191 369 2405, manned 24/7.
Whatever the brief, the route in is the same: ring us, we'll visit, we'll come back with a fixed price in plain English. Free site visits across Durham, Sunderland and Newcastle.
Or email enquiries@atkinsonsgroup.co.uk
No call-out charge for quotes. Fixed prices, in writing.